Privacy Policy

Who we are

Hotel Mahesh Residency, Yatra Parchi Counter no.2, Opposite Old Govt. Hospital Gate, Katra - 182301, operates this website. We respect your privacy and collect only what we need to serve you.

Information we collect

This website does not require you to create an account. If you call, email or use an enquiry link, we receive the details you share — typically your name, phone number, email and travel dates. At check-in we record guest details and ID information as required by law.

Booking platforms

When you choose MakeMyTrip, Goibibo or Agoda on this site, you are taken to that platform, where their privacy policy applies. Payment details are handled entirely by them; we never see or store your card information.

Analytics and cookies

We may use basic, privacy-respecting analytics to understand page visits and improve the site. We do not sell personal data or use it for third-party advertising.

How we use your information

To confirm and service your stay, respond to enquiries, meet legal and safety obligations, and improve our services. We retain guest records only as long as required by law or legitimate business need.

Sharing

We share information only with service providers who help us operate the hotel, and with authorities where required by law. We do not sell your data.

Security

We take reasonable technical and organisational measures to protect guest data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

You may request access to, correction of, or deletion of your personal data, subject to legal record-keeping requirements. Write to maheshresidencykatra@gmail.com.

Updates

We may update this policy from time to time. The date at the top reflects the latest revision.